Privacy Statement

Privacy Statement

Last updated: November 23, 2018

Drone Arrival and its affiliates understand that your privacy is important to you. We are committed to respecting your privacy and protecting your personal data (sometimes referred to as “personally identifiable information” or “PII”), which is any information that is capable of identifying you as an individual person, collected by or provided to us through our websites and other online and mobile services that link to or post this Privacy Statement (collectively, “the Sites”).

Please review this Privacy Statement to learn more about how we collect, use, share and protect the PII that we have obtained. By using the Sites, you consent to the processing of your information as set forth in this Privacy Statement, now and as amended by us.

1.  Collection and use of personal information

We and our service providers collect any information that you provide when you use the Sites. For example, when you register for a service, we may collect basic information about you such as your name, username, password, email address, physical address, phone number, date of birth, and other personal and business demographic or contact information you provide.

We use the information we collect and Automatic collection of personal information received from you to provide you with certain services and products; to communicate with you; to operate, maintain, and enhance the Sites; and to fulfill your specific requests. For example, if you send us an email message requesting information about Drone Arrival, we will use your email address and other information you supply to respond to your request. If you send us a resume or curriculum vitae (CV) to apply online for a position with Drone Arrival, we will use the information that you provide to match you with available Drone Arrival job opportunities. Your personal information is not used for other purposes, unless we obtain your permission, or unless otherwise required or permitted by law or professional standards.

In some cases where you have registered for certain services we may store your email address temporarily until we receive confirmation of the information you provided via an email (i.e., where we send an email to the email address provided as part of your registration to confirm a subscription request). Please note that your rights for any particular product or service will be determined by the notice provided with such product or service, and in the event of a conflict between this notice and that notice, the specific notice provided with the product or service shall control. Drone Arrival only collects “sensitive” personal information when the relevant individuals voluntarily provide us with this information, or where such information is required or permitted to be collected by law. Sensitive information includes personal information regarding a person’s race, ethnicity, political beliefs, trade union membership, religious or similar beliefs, physical or mental health, sexual life or criminal record. Please use your discretion when providing sensitive information to Drone Arrival, and under any circumstances, do not provide sensitive information to Drone Arrival, unless you thereby consent to Drone Arrival’s use of that information for its legitimate business purposes and consent to the transfer and storage of such information to and in Drone Arrival databases. If you have any questions about whether the provision of sensitive information to Drone Arrival is, or may be, necessary or appropriate for particular purposes, please contact us.

1.1  Automatic collection of personal information

In some instances, Drone Arrival and its service providers use cookies, web beacons and other technologies to automatically collect certain types of information when you use the Sites, as well as through emails that we may exchange. The collection of this information allows us to customize your online experience; improve the performance, usability and effectiveness of Drone Arrival’s online presence; advertise and market our services; measure the effectiveness of our marketing activities; and generate and analyze statistics about your use of the Sites.

1.1.1  IP addresses

An IP address is a number assigned to your computer or internet-enabled device whenever you access the internet. It allows computers and servers to recognize and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes. This information may also be used in aggregate form to maintain and improve the Sites and to generate and analyze statistics about the Sites and your use of the Sites.

1.1.2  Cookies

Cookies may be placed on your computer or internet-enabled device whenever you visit the Sites. This allows the Sites to remember your computer or device and serves a number of purposes.

On some of our Sites, a notification banner will appear requiring your consent to collect cookies. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities. A secondary type of cookie referred to as “user-input” cookies may still be required for necessary functionality. Such cookies will not be blocked through the use of this notification banner. If you wish to revoke your selection, you may do so by clearing your browser’s cookies.

Although most browsers automatically accept cookies, you may be able to choose whether or not to accept cookies via your browser’s settings (often found in your browser’s Tools or Preferences menu). You may also be able to delete cookies from your device. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of the features of the Sites.

Below is a list of the types of cookies used on the Sites:

Purpose Description Type & Expiry
Performance (i.e., User’s Browser) Our Sites are built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content). Session

Deleted upon closing the browser

Security (e.g., Asp .NET) Cookies If you register for access to a restricted area, our cookies ensure that your device is logged for the duration of your visit. You will need your username and password to access the restricted areas. Session

Deleted upon closing the browser

Site Preferences Our cookies may also remember your site preferences (e.g., language) or seek to enhance your experience (e.g., by personalizing a greeting or content). This will apply to areas where you have registered specifically for access or create an account. Session

Deleted upon closing the browser

Analytical We use third party analytics tools to help us understand how site visitors use our Sites. This allows us to improve the quality and content on the Sites for our visitors. The aggregated statistical data cover items such as total visits or page views, and referrers to our web sites. Persistent, but will delete automatically after two years if you no longer visit the Sites
Site visitor feedback We may use a third party survey tool to invite a percentage of visitors to provide their feedback. Cookies are used to prevent visitors from being invited multiple times. 1 Session
Deleted upon closing the browser
Social sharing We use third party social media widgets or buttons to provide you with additional functionality to share content from our Sites to social media platforms and email. Use of these widgets or buttons may place a cookie on your device to make their service easier to use, ensure your interaction is displayed webpages (e.g., the social share count cache is updated) and log information about your activities across the Internet and on our Sites. We encourage you to review each provider’s privacy information before using any such service. Persistent, but will be deleted automatically after two years if you no longer visit the Sites.

Other third party tools and widgets may be used on our individual web pages or portions of the Sites to provide additional functionality. Use of these tools or widgets may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed properly.


1.1.3  Do Not Track

Our Sites may not recognize browser-based Do Not Track signals. However, you may be able to modify your browser settings to block all cookies, or to block “third-party” cookies. Cookies that we set on our Sites are considered “first-party” cookies.

1.1.4  Usage Analytics

Drone Arrival uses third party usage analytics tools including Google Analytics. More information about how Google Analytics is used can be found here: To provide website visitors with more choice on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the Sites or to other web analytics services.

1.1.5  Web beacons

A web beacon is a small image file on a web page that can be used to collect certain information from your computer, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server. Drone Arrival only uses web beacons in accordance with applicable laws.

Drone Arrival or its service providers may use web beacons to track the effectiveness of third party web sites that provide us with recruiting or marketing services or to gather aggregate visitor statistics and manage cookies.

You have the option to render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address but cookie information will not be recorded.

In some of our newsletters and other communications, we may monitor recipient actions such as email open rates through embedded links within the messages. We collect this information to gauge user interest and to maintain and improve the Sites.

1.2 Social media widgets and applications

The Sites may include functionality to enable sharing via third party social media applications (such as the Facebook Like button and Twitter widget) or allow you to use a social media identity to log into our Sites where you have the option to do so. These social media applications may collect and use information regarding your use of the Sites (see details on ‘Social Sharing’ cookies above). Please be aware that certain personal information that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.

In addition, the Sites may host blogs, forums, crowd-sourcing and other applications or services (collectively “social media features”). The purpose of social media features is to facilitate the sharing of knowledge and content. Any personal information that you provide on any Drone Arrival social media feature may be shared with other users of that social media feature (unless otherwise stated at the point of collection), over whom we may have limited or no control.

1.3  Children

Drone Arrival understands the importance of protecting children’s privacy, especially in an online environment. In particular, our Sites are not intentionally designed for or directed at children under the age of 13.

2. Sharing and transfer of PII

Personal data collected by Sites may be transferred from time to time to Drone Arrival affiliates and their personnel, as well as to our third party service providers located throughout the world, including in countries where the local law may grant you fewer rights than you have in your own country. Additionally, the information may be viewed and hosted by Drone Arrival and our third party service providers anywhere in the world.

Drone Arrival will not intentionally disclose or transfer (and will take reasonable steps to prevent the unauthorized or accidental disclosure of) your personal data to third parties without your consent, whether for such third parties’ own marketing purposes or otherwise, except as follows. Drone Arrival may provide access to your personal data to third party service providers engaged by Drone Arrival to provide services related to Sites, provided that such third- party service providers will first agree to maintain the strict confidentiality of such information and provide the same level of data security as provided by Drone Arrival.

We also may share your personal data with third party service providers who perform services and functions on our behalf to support our interactions with you, including, for example, administering surveys or contests, event planning, or communicating with you. These third party service providers are not permitted to use or disclose your personal data except as necessary to perform services on our behalf or to comply with legal requirements.

In addition, we may disclose information about you:

• If we are required to do so by law or legal process;
• To law enforcement authorities or other government officials;
• When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
• If disclosure is necessary to protect the vital interests of a person;
• To enforce our Terms of use;
• To protect our property, services and legal rights;
• To prevent fraud against Drone Arrival, our affiliates and/or business partners; or
• To comply with any and all applicable laws.

We maintain processes designed to ensure that any processing of personal data by third party service providers is consistent with this Privacy Statement and protects the confidentiality, availability, and integrity of your personal data.

In addition, we may disclose or transfer your personal data in the event of a re-organization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.

Drone Arrival does not sell PII to any third parties. Also, Drone Arrival will not transfer the PII you provide to any third parties for their own direct marketing use.

Drone Arrival and our service providers may use personal information in an aggregated, anonymized form for research and development. This data does not identify you individually, but rather helps to identify trends in user preferences and behaviors. In addition, we may share de-identified reports on user demographics and traffic patterns, as well as de-identified information, with third parties.

3.  Choices

We may require you to provide certain PII in order for you to receive additional information about our products, services, and events. Drone Arrival may also ask for your permission for certain uses of your PII, and you can agree to or decline those uses. If you opt-in for particular services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will try to remove your information promptly, although we may require additional information before we can process your request.

As described in “Cookies” section above, if you wish to prevent cookies from tracking you as you navigate our sites, you may be able to do so by changing your browser settings. Note, however, that some portions of the Sites may not work properly if you elect to refuse cookies.

4.  Access

If you have submitted personal information to Drone Arrival, under most circumstances you have the right to reasonable access to that data to correct any inaccuracies. You can also make a request to update or remove information about you and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards. To request access to or correction, updating, or removal of your personal information please contact us.

5.  Data security and integrity

Drone Arrival has and requires its service providers to have security policies and procedures in place to help protect personal information from unauthorized loss, misuse, alteration, or destruction. Despite Drone Arrival efforts, however, security cannot be guaranteed against all threats. We seek to limit access to your personal information to those who have a need to know. Those individuals who have access to the data are required to maintain the confidentiality of such information. We also make efforts to retain personal information only for so long as the information is needed for our professional, marketing or analytic purposes or to comply with an individual’s request, or until that person asks that the information be deleted.

6.  Links to other sites

Please be aware that the Sites may contain links to other sites, including sites that are not governed by this Privacy Statement but by other privacy statements that may differ. Drone Arrival is not responsible for the content or practices of these sites. We encourage users to review the privacy policy of each site visited before disclosing any personal information.

7.  Changes to this statement

Drone Arrival may modify this Privacy Statement from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the “updated” date at the top of this page. We encourage you to periodically review this Privacy Statement to be informed about how Drone Arrival is protecting your information.

8.  Questions and comments

Drone Arrival is committed to protecting the online privacy of your personal information. If you have questions or comments about our administration of your PII, please contact us.